Our team at Rewards Come True is proud to launch a new gift card activation portal today.
Eftpos and Visa cardholders can…
- activate their gift card
- check their balance
- review their spend history
The improved interface is user-friendly, mobile responsive and secure.
Our team has tested an array of interface designs, including an advanced chat-bot, and will continue receiving feedback on the new interface to make card activation easy for cardholders. Customer feedback is also used to improve custom-branded interface designs for clients.
CEO Pat Dalton says customer-experience is a business priority for Rewards Come True: “Last year 96% of our clients rated our customer service as “Good” or “Excellent” and that’s an achievement our team is very proud of. Ensuring cardholders have a smooth activation experience is a part of that.”
It’s easy – all that’s needed is your card number, name and the card pin, which can be found on the back of the card:
Once activated, funds on cards will be available after 10am the next business day AEST/AEDST. Cards can be used anywhere Eftpos/Visa is accepted in Australia, (for Eftpos, that’s about 650,000 locations!) but note that at this stage only Visa gift cards can be used for online purchases.
Viewing transaction history is easy on mobile or desktop, and cardholders can search or sort transactions by clicking on the column arrows circled.
Cardholders can easily check their card balance before they swipe!
At Rewards Come True we create loyalty and cash-back programs for a long list of clients and take care of client card distribution needs. If you are a Visa or Eftpos gift cardholder looking for where to activate your card, we recommend you check the back of your card to verify if we are the company you are looking for. 🙂