As a part of the iGoDirect Group we can offer market leading strategy and solutions to drive engagement, retention and loyalty. Using our suite of modelling and analytics tools we will generate insights to identify key attributes associated with your customer’s behaviour that affect their loyalty and your ability to retain them. We offer fresh perspectives and insights through data driven analytics based on your specific needs and can tailor loyalty programs for businesses of any size within any industry.
iGoDirect can build customer loyalty profiles to assist you in retaining your most valuable customers and Rewards Come True can fulfil the rewards for desired customer behaviour as prescribed by the results of our profiling and analytics. By turning your customer data into Insights to understand customer engagement iGoDirect build profiles to assist you in understanding who is most likely to be influenced by your reward program. We can help you build and execute campaigns across multiple channels and measure their impact to increase your return on investment and reduce customer churn.
Please visit iGoDirect for further information or call us on (03) 8383 6000