Retention & Loyalty

Our loyalty program team brings best of breed expertise and technology in loyalty and customer engagement strategies.  Our partner, iGoDirect start the process by gaining alignment around your key business objectives and priorities. Our data team will provide insights from your data to determine program feasibility, then build customer engagement journeys and a financial model as part of the strategic recommendation. We will build a loyalty engine and manage the Corporate gift card rewards.

Rebates play an import part in the retention and incentive strategies of many B2B models. Often substantial amounts of money are paid to resellers and stockists on a regular bases to maintain share of wallet and incentive purchases. By simply “invisibly” transferring these payments electronically organisations are missing out opportunities to capitalise on theseContinue Reading
Boost your sales staff productivity and motivation by using a sales incentives idea that will really peak their interest: A gift card that has your company branding but can be spent anywhere eftpos is accepted across Australia. Your sales staff can reward themselves with something they really want while being reminded that it was a reward fromContinue Reading
Keeping your sales staff, resellers and dealers motivated is just as important as keeping valuable customers happy. We specialise in B2B incentive programs, including the design development and implementation of programs with points matrix, data collaboration and trigger based communications. We have worked with multiple industries for trade rewards includingContinue Reading